Shipping:

Your order will normally be dispatched the same day if we receive it before 3pm UK time Monday to Friday with the exception of English public holidays. Rarely , if we are awaiting stock due to customs clearance etc your goods may be delayed for longer than this period. This only happens in exceptionally busy times and is not the normal procedure , but please allow up to 5 working days for delivery. We will try to dispatch orders received after 2pm on the same day, but if that is not possible, they will be dispatched the next working day.
All goods that require a signature for proof of postage will need to be signed for on delivery, and it is the responsibility of the recipient to ensure that the goods are signed for , or collected from a local sorting office or post office (in the case that you were unavailable to sign at the time of delivery ). Your local sorting office or post office will only keep these goods for a certain amount of time before returning them to us. If the goods are returned , and are still required , then a delivery charge equal to the original will be required before we will attempt to re-deliver the item/s. If the goods are not required , then a 15% handling fee will be charged , and your money will be refunded

Customers in the Highlands of Scotland may find that their deliveries take one extra working day to arrive. Note that cross-border shipments are subject to opening and inspection by customs authorities.