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| Q:Do you offer combined postage? |
|
| A:Yes. We will combine the postage of items bought together. |
| Q:When can I expect my order to arrive? |
|
| A:We post the items as soon as payment is received (usually the same day). Items can be expected to arrive within 1-2 working days. Note occasionally items may take slightly longer to arrive. |
| Q:Do you ship internationally? |
|
| A:Depending on the size of the item, if it is small or medium in size we will send internationally but if it is large (eg Umbrella, Club or a Bag) we don't send those sized items. |
| Q:Is my item/Are all your items Genuine? |
|
| A:Yes. We only stock genuine goods from trusted suppliers. |
| Q:Can I come and pick up my item? |
|
| A:If you wish to collect your item from the shop you are welcome to. Please first contact us by email to make arrangements and for more information on the location of our shop. |
| Q:When will you leave feedback? |
|
| A:Feedback Will be left as soon as possible.
Note: It is not necessary to request feedback through email as it is left to all of our customers daily. |
| Q:Do you offer a discount? |
|
| A:All of our items listed are allready at the lowest price we can sell them for. We can only offer discount on combined postage. |
| Q:My item has not arrived? What should I do? |
|
| A:If your item does not arrive in the time specified in the listing this could be due to a problem at the post office. Ocasionally postal strikes can affect delivery times. Also sometimes we can experience a temporary shortage of stock on a certain item and this may take slightly longer for us to order in. |
| Q:Can you offer XX amount of this item? |
|
| A:We can usually always offer more of an item than is currently listed on our ebay store for an agreed price. This may take slighly longer to arrive if we do not have the items in stock. |
| Q:Who do i make my cheque payable to? |
|
| A:Strathclyde park golf centre.
Our address is:
Strathclyde Park Golf Centre
Motehill, Hamilton
South Lanarkshire
ML3 6BY |
| Q:Do you accept returns? |
|
| A:We offer a 7-day returns policy. More infomation can be found in our 'terms and conditions' section. |
| Q:My Item is fauly, can i return it? |
|
| A:Yes - We offer a 7-day returns policy providing the item has not been intentionally damaged. We can replace the item or offer a full refund. |
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