PLEASE READ BELOW PRIOR TO PURCHASE
IMPORTANT INFORMATION
ALL PURCHASES WILL BE DEEMED AS ACCEPTANCE OF OUR TERMS AND CONDITIONS - NO EXCEPTIONS.
POST - INTERNATIONAL SIGNED FOR DELIVERY - THIS IS A FIXED PRICE BY THE ROYAL MAIL OF £3.50 GBP PLUS THE COST OF THE WEIGHT OF THE PARCEL I.E (£3.50 + POST COST). (PLEASE NOTE - ITEMS LISTED AS SIGNED FOR/RECORDED DELIVERY IN THE U.K. - WILL ALSO BE DISPATCHED INTERNATIONAL SIGNED FOR WHEN SHIPPED WORLDWIDE.) WE ARE NOT RESPONSIBLE FOR THE TIME IT TAKES THE ROYAL MAIL TO DELIVER - PLEASE CHECK THE DATE STAMP ON YOUR PACKAGE PRIOR TO LEAVING FEEDBACK ON DELIVERY TIME. WE USUALLY DISPATCH WITHIN 1 DAY OF CLEARED PAYMENT - WEEKENDS AND BANK HOLIDAYS ARE AN EXCEPTION TO THIS. PROOF OF POSTING IS ALWAYS OBTAINED WITHOUT EXCEPTION.
NEXT DAY OR SPECIAL DELIVERIES REQUIRED - PLEASE ASK
ALL ITEMS RETURNED BY THE ROYAL MAIL - DUE TO NON COLLECTION FROM SORTING OFFICES WE WILL REQUIRE POSTAGE TO BE REPAID IN ORDER TO RE-PACK AND RE-DISPATCH YOUR ITEM(S) - REFUNDS ON RETURNED ITEMS BY THE ROYAL MAIL WILL NOT BE GIVEN - THEY WILL BE RE-SHIPPED ONCE POSTAL COSTS HAVE BEEN RECEIVED A SECOND AND ANY OTHER SUBSEQUENT TIMES. (WE WILL DISPATCH TO ANY ADDRESS GIVEN IN ORDER THAT A SIGNATURE CAN BE OBTAINED - SO NO EXCUSE FOR ROYAL MAIL RETURNS).
IF YOUR ITEM IS NOT RECEIVED WITHIN 7 DAYS OF PAYMENT (UK) - PLEASE CONTACT US - WE CAN TELL YOU IF AN ATTEMPTED DELIVERY HAS BEEN MADE BY THE ROYAL MAIL.
RETURNS - ITIEMS OF A INTIMATE NATURE CANNOT BE RETURNED ONCE THEY HAVE BEEN WORN. FULL REFUNDS WILL BE GIVEN IF WE HAVE NOT SENT THE CORRECT ITEM OR THE ITEM HAS A MANUFACTURING FAULT. RETURNS FOR ANY OTHER REASON A REFUND OF PURCHASE PRICE ONLY LESS FINAL VALUE SALES FEES, RELISTING FEES AND A 20% ADMINISTRATION CHARGE. WE DO NOT REFUND POST AND PACKING. RETURNS ARE SENT AT THE BUYERS OWN EXPENSE EXCEPT WERE AN INCORRECT ITEM HAS BEEN SENT OR THE ITEM HAS A MANUFACTURING FAULT. ALL RETURNS - WE MUST BE NOTIFIED AND ITEMS RETURNED WITHIN 7 DAYS OF RECEIPT.
THE ITEM PURCHASED OR WON WILL BE THE ITEM DISPATCHED - WE WILL NOT CHANGE SIZE, COLOUR ETC.
FEEDBACK - OUR FEEDBACK IS IMPORTANT TO US - IN THE UNLIKELY EVENT YOU HAVE A PROBLEM PLEASE LET US KNOW PRIOR TO LEAVING ADVERSE FEEDBACK - IF WE DONT KNOW THERE IS A PROBLEM HOW ARE WE SUPPOSED TO ASSIST ??????
PAYMENT - DUE TO A LARGE AMOUNT OF POSTAL ORDERS GOING MISSING IN THE MAIL WE HAVE DECIDED TO NOW ONLY ACCEPT PAYMENT BY PAYPAL ONLY.
WE ARE 0NLY HUMAN THEREFORE NOT INFALIBLE - IN THE RARE CASE OF A PROBLEM- PLEASE CONTACT US - WE CAN'T HELP IF WE DO NOT KNOW - WE WILL ALWAYS DO OUR BEST TO RECTIFY ANY PROBLEM YOU MAY HAVE.
WE OFFER POSTAL DISCOUNTS ON MULTIPLE SALES PLEASE WAIT TO BE INVOICE BEFORE MAKING PAYMENT IN ORDER TO RECEIVE YOUR POSTAL DISCOUNT.
THANK YOU FOR TAKING THE TIME TO READ OUR POLICY - HAPPY SHOPPING.
DELIVERY DATES - PLEASE NOTE WE ARE RESPONSIBLE FOR THE DISPATCH DATE NOT THE DELIVERY DATE - ONCE WE HAVE HANDED YOUR PARCEL OVER TO THE ROYAL MAIL WE HAVE NO CONTROL OVER THE DATE THEY DELIVER.
WE POST MONDAY - FRIDAY ONLY - WE DO NOT POST ON SATURDAYS.
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