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AxlClothing
AxlClothing
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Womens Good Quality New Coats & Jackets Always Low Prices Top UK Designs Sizes up to Plus New Season Fashion Styles Free UK Postage Worldwide Shipping No hassle returns & refunds Good Service Guaranteed Emails sent throughout for peace of mind Trusted ebay Powerseller with great feedback!


UK CHRISTMAS POST: ROYAL MAIL HAVE EXTRA STAFF AND ARE DELIVERING EVENINGS UNTIL 23RD DECEMBER - extreme weather conditions may affect Royal Mail deliveries

CAN'T FIND YOUR SIZE OR COLOUR?  Please email for multiple size & colour listing number - TOP NEW SEASONAL STYLES LISTED REGULARLY BOOKMARK OR ADD TO FAVOURITES     

Cashmere & Wool CoatDuffel CoatTrench CoatTie Belt Short CoatTie Belt CoatEvening CoatQuilted CoatCashmere & Wool Reefer JacketFaux Cashmere Coat

Padded JacketPadded JacketPuffa Jacket     3080 Black 3080 Red 3080 Blue741 Black Belted Jacket741 Red Trench Jacket 

Recent Feedback: Fantastic service & communication & fantastic coat. Many thanks. (pearl9058 20.11.09))   Purchased a second one because of high quality*AAA* seller (mnajat321 18.11.09)   Excellent customer care and quality of the item, prompt delivery! Thank you! (mariakorotkova 19.11.09)   Fab item, great communication, e-baying at it's best would recommend :):) (guinnessgirl31 10.11.09)   Excellent Christmas present Thank you (4431josephh 9.11.09)   2nd coat bought in 2 yrs, exc quality. Very fast del & free p & p, rec seller 5* (joannebrn 22.10.09)

 NO HASSLE RETURNS & REFUNDS USING EBAY RETURNS - EMAILS SENT THROUGHOUT FOR PEACE OF MIND

     Pick up a bargain, always low prices and some winter coats reduced even further!

Wishing all our customers a very happy Christmas and New Year, many thanks for your custom

AXLCLOTHING IS NOW CLOSED FOR CHRISTMAS & NEW YEAR HOLIDAYS SALES & RETURNS MADE DURING THIS TIME WILL BE PROCESSED AS USUAL AND SENT OUT ASAP W/C MONDAY 4 JANUARY 2010 EMAILS WILL BE ANSWERED ASAP Wishing all my customers a happy Christmas and New Year, Julie at axl-clothing

SIZE & ORDERING ADVICE

Please take your time choosing and ordering your garment its colour and size: if in doubt about sizes, please measure a similar item that fits you and use those measurements. Most email questions are from buyers asking for garment measurements which are already on the listing and whether they can return it when it clearly says yes you can return it! Some measurements are just not needed and I do not show them. If you need it, the measurement from armpit to armpit across the chest is half the bust measurement. Care taken checking your measurements before placing an order helps cut down risk of having to return it (see below) and postage costs are kept to a minimum. If you always wear the same size then you should buy that size irrespective of the garment measurements that may be quite a lot more than the standard size which will be due to its style shape fitting etc. You should not buy a different size just because you are buying without trying it on. 

If you find your usual size is on tight side you should buy the next size up; if its usually too loose/big for you, your best bet is to order the size below. Please read item description and look at the photos carefully, I try to be very clear about the item size, measurements, fitting/shape etc. 

When it comes to sizes, we are all different shapes and sizes, some people are out of proportion e.g. top half bigger than bottom half (or vice-versa).  Please be realistic about fitting into your size, remember if you cannot walk into a shop and buy your size off the rail and expect it to fit you, its highly unlikely the same size in my shop will fit you either! 

Choosing a colour: Most photos are high resolution professionally taken and a true indication of the garment colour. Flash photography can sometimes make colours look brighter than they actually are. 

Quality control mad!  I personally treble-check every item making sure it has its buttons, belts and its bits are in order before it leaves to ensure you receive it in perfect condition, correctly labelled and securely packaged.  Brand new garments (with manufacturers tags) are direct from trusted manufacturers who produce high quality garments often sold in top retail outlets at high prices.  Saying  that, if something is not right please email me immediately to resolve.

Honesty is the best policy:  Items are brand new with tags (BNWTs) including manufacturer's garment care advice tags.  I occasionally sell a few of my own bits which are clearly distinguishable from the new shop BNWT items.   Please read Returns below

IF ROYAL MAIL STRIKE FOR MORE THAN 3 CONSECUTIVE DAYS, UK PACKAGES SENT BY MYHERMES DELIVERY SERVICE


myHermes Home Delivery Service

RETURNS POSTING/SHIPPING ADVICE:
Axl Clothing comply with ebay listing rules, the Distance Selling Regulations 2000 and the UK Sale of Goods Act (available on ebay).  Emails are sent throughout for peace of mind.

TO RETURN AN ITEM: 

SIMPLY RETURN IT FOR A REFUND (subject to returned item condition*) USING THE EBAY RETURNS PROCEDURE
Ebay Returns gives you the return address label to print off. Returns are accepted within 14 days of the delivery date, a refund less postage is made via Paypal (no cheques issued). 

EXCHANGES: Just buy the item you want from my ebay shop (email me if you cannot find it).

*Returned items must be: unworn/unmarked in new condition, carefully folded, securely repackaged, correctly labelled to the Sender/Return address on the Packing Slip or Invoice.  myHermes has the sender address on the label or ebay Returns will let you print the return address. Please enclose a copy of the Packing Slip or other item ID inside the package.  Failure to enclose adequate item and ebay identification (preferably Packing Slip) can delay or even prevent the refund.  

Advice to ensure returned item is in new condition for a refund 
Do not wear it out!  Try it on carefully, don't get make-up, lipstick marks, deodorant marks etc on it.  Do not tear off tags/labels until you are sure you are keeping it.  Hang it up until you decide whether to keep it (if you smoke please hang it somewhere smoke free if possible).  Fold it neatly before putting into a return bag, please do not screw it up!  Items returned in poor condition cannot be resold as new and are not accepted.  If you find yourself in this position you could try to resell it yourself.

RECOMENDED OPTIONS FOR SAFE RETURN:

RETURNS DURING ROYAL MAIL STRIKE/S OF MORE THAN 5 CONSECUTIVE DAYS: please use myHermes Delivery Service, you may be able to send a package up to 2kg for only 3.60 please see ebay announcements/Royal Mail strike/alternative carriers for ebay discount code (or get latest code from myHermes website) - enter just before checkout and click 'recalculate') or myHermes website for full details how to send a package: 1st-2nd Class Recorded Delivery or package + Proof of Postage Certificate  always keep Post Office receipts.

All return post/courier/shipping is paid by the buyer.  Axl Clothing is not a catalogue/pay on account company and does not pay buyers' return postage.  Post/courier/shipping charges are kept as low as possible and there is no 'handling or restocking fee' for returns as with some internet shops. 

TO ENSURE YOU RECEIVE YOUR PACKAGE SAFELY a despatch email is sent out with the courier/post/shipping info and the reference or tracking number if applicable. 

Most cases of non-communication are when the buyer does not receive ebay and/or shop emails, they may go directly into your spam or delete files.  You can avoid this by adding ebay and axlclothing@btinternet.com as friendly email addresses to your anti-virus protection (sometimes called a 'white list') to accept emails (especially if you do not regularly look in your ebay mailbox). 

UK PACKAGES SENT BY MYHERMES DELIVERY SERVICE 3-5 DAYS DELIVERY DURING ROYAL MAIL UK WIDE STRIKES

 UK packages sent Royal Mail (it will say so on your despatch email)  If you are out it may be left in a 'safe place' with someone in your household or a neighbour but must be signed for, if no-one is home, a redelivery card will be left, myHermes attempt delivery 3 times.

PACKAGES SENT BY ROYAL MAIL: have a reference or tracking number you can check on the Royal Mail website www.royalmail.com and/or ask your local sorting office asap.  No responsibility is accepted for non-deliverable/uncollected/lost/stolen packages. 

Packages sent by Royal Mail and not collected from UK and International depots are returned to sender after a certain time (varies from country to country). 

ALTERNATIVE DELIVERY ADDRESS: you can give an alternative delivery address at the time of payment, however, if you decide to give an alternative address after payment, it may have already gone out, if it has it cannot be recalled. myHermes accept a 'safe place' for delivery but must have a signature for AxlClothing packages. 

If you give an office address, you must ensure you have the authority and its safe to do so.  Whoever accepts the package from the Postman and signs for it has to be trusted to  pass it onto you or keep it safe for you.  Please bear in mind that if your company has no-one on Reception, a package could be handed to any available person to accept it on your behalf.  

INTERNATIONAL SHIPPING RETURN ADVICE (as above plus):
Use a secure shipping method (signed for/trackable) should be used to cover YOUR possible loss.

USA & CANADA  Ship Fedex or USPS with Customs Declaration/Dispatch Note 'Customs Form PS 2976-A' MUST BE CLEARLY MARKED/CROSSED IN BOX 'RETURNED GOODS' e.g. Returned Goods to UK sender (if wrong box crossed US & UK Customs Duty payable by Buyer).  Return shipping is expensive, an option to consider is reselling as new within US/Canada to limit further cost.

International packages are sent by ROYAL MAIL INTERNATIONAL SIGNED FOR takes 4-10 days depending on destination and distance from international depots.

Please read Size & Ordering Advice above


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