Unwanted goods for return must be notified to us in writing within 7 days of receipt. We reserve the right to refuse returns if notified out with this period. The cost of returning the goods safely to us is your responsibility. We may not be able to accept back non-faulty goods that have been supplied to your specific order or damaged during transit or fitting. Goods must be returned in a re-saleable condition. Some special order items correctly supplied may not be returnable depending on the manufacturers.

Where goods are alleged to be defective, the purchaser agrees to return such goods for inspection and report (without us replacing the said goods prior to such inspection). The purchaser also accepts that it is reasonable to inform us of any interruption, defect or other failure prior to contacting independent third parties or incurring expense and, in addition, to allow us to remedy the defect, failure or interruption.

If the reason for returning the part is a mistake on our behalf and we have delivered you a wrong part, we will refund the parts and carriage costs, providing they are returned within seven days they have not been fitted or tempered and are in original condition and packaging.

In the event where a buyer mistakenly orders the wrong product. The seller will refund the cost of the goods (less the initial delivery charge and restacking charges) when they are received back by the seller in a re-saleable condition. The cost of return to the seller shall be paid by the buyer and will not be refunded.

To return an exchange unit to autogateway, first drain all fluids from the part. Then seal the part in the plastic bag included in the new part's box, and put it in the box and simply return it to base make sure that you pack it safely so that the product may not get damage. We recommend using a carrier that provides package tracking to ensure your part gets back to autogateway safely and quickly.

You’re use and browsing of the autogateway web site is at your own risk. The autogateway web site is provided on an "as is," "as available" basis, without representations or warranties of any kind. autogateway disclaims any and all representations and warranties with respect to this site or its contents, whether express, implied or statutory, including, but not limited to, warranties of title, merchantability and fitness for a particular purpose. Without limiting the foregoing, we do not represent or warrant that the information on the autogateway web site is accurate, complete or current or that the autogateway web site will operate without interruption or error. Price and availability information is subject to change without notice. We do not endorse, nor take responsibility for, the content of the sites to which the autogateway web site is linked - are such links provided for convenience only. We make no representation that content provided on the autogateway web site is applicable or appropriate for use in locations outside of the United Kingdom. We also assume no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the autogateway web site, or you’re downloading of any materials, data, text, images, video or audio from the autogateway web site.

Under no circumstances shall autogateway.  Or any of its respective employees, directors, officers, agents, vendors or suppliers, is liable for any direct or indirect losses or damages arising out of or in connection with the use of or inability to use the autogateway web site. This is a comprehensive limitation of liability that applies to all losses and damages of any kind (whether general, special, consequential, incidental, exemplary or otherwise, including, without limitation, loss of data, income or profits), whether in an action of contract, negligence or other tortuous action, even if an authorized representative of such party, has been advised of or should have known of the possibility of such damages. If you are dissatisfied with the autogateway web site or any content on the site, or with the autogateway terms and conditions of use, you’re sole and exclusive remedy is to discontinue using the autogateway web site. Applicable law may not allow the limitation of liability set forth above, so this limitation of liability may not apply to you. If any part of this limitation on liability is found to be invalid or unenforceable for any reason, then the liability of autogateway under such circumstances for liabilities that otherwise would have been limited shall not exceed ……………...