2. Formation of Contract
a) There shall be no binding contract between the
Seller and the Buyer until the Seller accepts the
Buyers order either by issuing a delivery note for
the Goods & Services or by raising and issuing
an order confirmation.
b) All orders are accepted subject to the Sellers’
terms & conditions of sale and no terms &
conditions of sale submitted by the Buyer shall
be binding on the Seller unless accepted by the
Seller in writing.
c) These terms & conditions shall apply to each
individual order raised by the Buyer and any waiver
or act of non-enforcement shall not prejudice the
Seller in relation to any other order that may be
placed or in progress.
3. Prices
a) Unless otherwise specified prices are for delivery
at the Sellers works and exclude all taxes, delivery,
handling and insurance.
b) The Seller reserves the right to increase, without
notice, quoted prices after the date of the Sellers
acceptance of an order to cover;
(i) Price increases by Suppliers to the Seller.
In this instance the Buyer has the option to cancel
the order without penalty.
(ii) Extra costs incurred as a result of a cancellation,
alteration or rescheduling of orders due to the
Buyer’s instructions of lack of instructions.
(iii) Fluctuations in currency exchange rates and
importation duties and taxes which increase the
cost to the seller of the Goods imported into the
United Kingdom for resale to the Buyer.
4. Risk
a) Not withstanding any provision herein contained
the Seller shall not be liable for any loss or damage
of any nature to the Goods after the same shall
have been delivered or passed to the Buyer or the
Buyers agent.
5. Payments
a) Unless otherwise expressly agreed in writing
by the Seller prior to order of the Goods, payment
must be made within 5 working days of the invoice
receipt.
b) Without prejudice to any other right of the Seller,
any overdue payment will entitle the seller to cancel
the contract with the buyer.
c) Payment is accepted in UK Pounds Sterling only.
Payment methods accepted are Credit / Debit Cards,
Paypal & Cash on Collection (U.K. Customers
Only).
6. Retention of Title
a) The Seller shall retain full title to the Goods
until full payment has been received in respect
of the supply of the Goods to the Buyer (see section
5 for payment terms).
7. Shipping
a) All shipping times are quoted in good faith but
time shall not be deemed to be of the essence. The
Seller shall not be liable for any direct, indirect
or consequential loss or damage resulting from late
delivery of Goods. The Buyer shall not be entitled
to treat the contract as repudiated by reason of
late delivery.
b) Any claim for damaged Goods or short delivery
must be made within two days of receipt of the Goods
in writing.
c) It is the responsibility of the Buyer or the
Buyers’ representative to check the packaging
for damage and if damage is found to sign the courier
receipt as “DAMAGED”. Claims can not
be accepted for goods signed as “Received
in Good Condition”.
d) All packaging must be retained for claim purposes.
e) Import Duties and costs where applicable, are
not included in the shipping costs and are at the
Buyers’ expense.
8. Warranty
Reconditioned Goods
a) A 90 day Return to Base Warranty unless otherwise
stated, is Applicable to Reconditioned Goods.
b) The following general exclusions apply:
(i) Customer misuse.
(II) Accidental damage.
(III) Transit/courier damage (please see shipping).
(iv) Incorrect voltage of power supply used.
(v) Abnormal environmental operating conditions
(vi) Modification to the unit or inexpert/attempted
repair.
(vii) No fault found – where no fault can
be found after extensive testing, indicating user
error or failure of ancillary equipment.
(viii) Damage/failure caused from failure to observe
the correct maintenance procedures, as defined within
the user manual.
c) Should any of the above exclusions apply, AndeeKnits
reserve the right to raise any relevant charges
to the customer.
d) AndeeKnits reserve the right to nominate an approved
third party to effect repair, if necessary.
e) The customer will ensure that the defected unit
will be correctly boxed in original packaging or
a suitably protective alternative. No liability
is accepted for loss of use or consequential damage.
Transit damage caused by inadequate packaging is
the liability of the sender.
f) All Return Shipping Costs are at the expense
of the Buyer.
Silver Reed New Goods
a) The Silver Knitting Machines LTD 1 Year Manufacturers
Guarantee is applicable to New Silver Reed Goods.
9. Returns – Cancellation of Order
a) In accordance with U.K. Distance Selling Law,
you have the right to cancel your order within 7
working days of receipt of goods.
b) Goods must be unopened, unused and returned in
the original packaging within 14 days of receipt.
c) If you wish to return your item, you must contact
us in writing and request a returns authorization
before returning the goods.
d) Upon return, all goods will be inspected.
e) Refund of the cost of goods will be issued within
7 days by the original payment method only.
f ) Shipping costs are at the expense of the Buyer
and will not be refunded.
10. Returns - Faulty Goods
a) Faulty Goods must be returned within 7 working
days of receipt.
b) Goods must be returned in the original packaging.
c) Goods will be inspected upon return and full
refund including shipping costs issued within 30
days by the original payment method.
d) For Goods damaged in Transit, please see Shipping.
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