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  • terms and conditions
  
By placing a bid on any Auction item or purchasing a 'Buy it Now' item you are agreeing to these Terms and Conditions


ITEM DESCRIPTIONS



1 Items are sold as per the item description.
2 The colour of the item may vary due to the colour settings of each computer. We endeavour to make sure the colour of the image is a true likeness. If you have any queries on the colour you must contact us before bidding.
3 The item measurements are noted in all descriptions, you must be sure you are bidding on the correct size as we take no responsibility for sizing problems once an item is purchased.
4 All prices include VAT at 15.00%.

ELIGIBILITY TO PURCHASE



1 The purchase of Goods or Services is limited to parties that lawfully can enter into and form contracts on the Website under English law. This means that if You are an individual, You must be 18 years or older to purchase any Goods or Services via the Website and by offering to purchase any Goods or Services You represent to us that You are 18 years of age or older. To register, You must provide Your real name, phone number, e-mail address, credit/debit card details and other requested information.

ORDERS



1.All prices are inclusive of VAT at the current rates and are correct at the time of entering information.
2. We will take all reasonable care, in so far as it is in Our power to do so, to keep the details of Your order and payment secure, but in the absence of negligence on Our part We are not liable for any loss You may suffer if a third party procures unauthorised access to any data You provide when accessing or ordering from the Website.
3. All orders are despatch 24 hours after cleared funds have been received by us.

PAYMENT AND OWNERSHIP OF GOODS



1. By placing a bid on our auctions or a Buy it Now item you acknowledge that you have the funds available to purchase that item and that payment is to made within 7 days from the time the auction ends.
2. When bidding or Buying an item from our you are entering into a legally binding contract
3. Non-paying bidders will be reported to eBay, receive negative feedback
4. If you intend to bid on another item that ends more than 3 days after your item was won, please let us know so that we do not leave negative feedback, it is only polite after all to communicate with your seller.
5.Payment is accepted in the form of:
UK Customers – Paypal,cheques,postal orders
USA,Europe and the Rest of the World – Pay pal only

POSTAGE



1. All items are shipped 24 hours after payment of cleared funds is received
2.We combined postage for UK only if the items are paid and shipped together.
3.All items are sent on a signed for service by either:
Royal Mail
DHL
FedEx
4. Parcels sent to remote parts of the United Kingdom, such as Northern Scotland and parts of Northern Ireland, the Channel Islands and the Isle of Man etc may take longer to deliver and an additional charge may be made.
5.There is no shipping after 3.00 pm on Fridays untill Monday
6.If a cleared payment is received by 12.00 pm we will try and ship the item the same day

DELAYED POST



1 There is the odd chance that your item may be delayed in the post. As all items are dispatched within 24 hours after payment has cleared and sent by recorded delivery (not including weekends and bank holidays), we can check on the Royal Mail website to see where your item is. 2. If your item does not arrive within 3 working days of us dispatching it, please inform us before leaving negative feedback as it is not our fault if it is delayed in the post. We will endeavour to sort the problem out as quickly as we can. 3. If Royal Mail try to deliver your item but no one is in to sign for it, it will be taken back to the Royal Mail sorting depot. A card should be left at your address letting you know they have been, please contact Royal Mail to re-arrange delivery. If you do not contact Royal Mail within 7 days of them leaving the card your item will be returned back to the sender (us). If it is returned back to us, you will be liable for any additional postage costs to repost the item to you. 4.We cannot be held responsible for shipping delays caused by industrial action of our carriers

RIGHT OF CANCELLATION



BUY IT NOW 1 You have the right to cancel an order within 7 days of purchasing it , this must be in writing 2. If the item is unsuitable or does not fit you can return it to us for a refund less the postage costs and a 10% handling charge. 3. You must return the item within 7 days by recorded delivery. Auction Items 8.1 All Auction sales are final. Please read carefully before bidding. All items are thoroughly checked before listing to ensure they are in perfect condition. 8.2 Refunds are offered on auction items provided they are returned within 7 days from the date they are received and in their original undamaged condition.

PRIVACY OF INFORMATION



13.1 Any information collected by Us, including that gathered at the time of ordering/registration is collected lawfully and in accordance with the Data Protection Act 1998. 13.2 We do not sell or transmit any customers personal information, including email addresses, to any organisation for any purpose other than for processing orders placed with us (if necessary). 13.3 Where there is sufficient evidence to suggest that fraud is being perpetrated, (such as the stated name and address being different to that of the credit/debit card owner), We reserve the right to pass identification (such as name, address, email and ISP details) to other businesses, fraud data bases and relevant authorities. 13.4 From time to time We may send You information (unless opted-out of at time of registration) via email or post regarding your purchase or regarding other services/products available from Us. We would always provide an "opt-out" or "unsubscribe" option in any electronic correspondence to enable you to stop any further mailings if you so wished. 13.5 If you require any further information regarding our Privacy of Information policy please email webmaster@the-blackberry.com.

INTELLECTUAL PROPERTY



1. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in Us.
2. You acknowledge and agree that the material and content contained within our eBay store is made available for Your personal non-commercial use only and that You may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

ENTIRE AGREEMENT



1. These Conditions (as amended from time to time) contain the entire agreement between You and Us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, representations or proposals, written or oral, between You and Us in relation to such matters. You confirm that You have read these conditions and, You fully understand them and You also agree that these conditions are the only terms (together with Your network provider agreement) that rule Your relationship with us.

LAW



1. The Conditions shall be governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

COMPLAINTS



There may well be occasions when you are unhappy with the service that has been provided to You by Anastasia Fashions. In these cases, Anastasia Fashions endeavours to be fair and efficient in handling any complaint You should have and that Your complaint will be processed confidentially.
If You have a complaint, please send Us a letter to this address: Evie Belle Ltd, Unit 6 Cranbourne Industrial Estate, Cranbourne Road, Potters Bar, Hertfordshire EN6 3JN, United Kingdom, or an e-mail to this address sales@anastasia-fashions.co.uk.
We endeavour to give You an answer within 5 working days and will provide You with a likely timescale for resolving the dispute. We will keep You informed about the progress of Your complaint. We undertake to check Our system regularly for handling complaints and We welcome any suggestion You may have in relation to how this system may be improved.

Thank you for your understanding and thank you for shopping with Anastasia Fashions.



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