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| Q:What is your returns policy? |
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| A:We offer 14 day full money back returns policy.
Simply return the item in it's original condition and we will exchange or issue a full refund. We only ask you pay the return delivery cost. |
| Q:Do you combine shipping? |
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| A:Yes, please contact us for further information on combined shipping. |
| Q:When can I expect my order to arrive? |
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| A:We state in each listing how long the item will take to dispatch. If it is a stock Item we will dispatch within 2 working days. If it is a catalogue item it can take between 2 and 3 weeks. If it is from our designer range it can take 3 to 4 weeks. |
| Q:Choosing the ring size? |
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| A:We can make our rings in any sizes including 1/2 sizes. Just click on the contact seller after you have purchased the item in the view order details page and state the ring size you would like. |
| Q:Choosing different gold colour? |
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| A:If it is a catalogue item we can make it in white or yellow gold. Just click on the "contact seller" after you have purchased the item in the view order details page and state white or yellow gold. |
| Q:HOW TO PAY? |
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| A:Paypal
Debit/Credit
Bank transfer
Cheque.
Once the payment has cleared we will process your order. |
| Q:VAT or NO VAT? |
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| A:All our products include VAT with no other hidden costs. |
| Q:Can i pay on collection? |
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| A:We only accept pay on collection if the item was a stock Item.
Contact for more details. |
| Q:Can i view before bidding? |
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| A:We are an Internet based company and that allows us to stay competitive. We offer 14 days money back guarantee. Look at our feedbacks and buy with confident! |
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