Warranty conditions [Apply to all TRUST & Q-tec products]:

• All current products sold by ASSA-TECH have a two years manufacturers warranty period beginning from the purchase date. Some premium connection technology products [ Manufacturer-LINDY] comes with upto 25yrs; please check product description.
• In case of defect, return the product to your reseller [ASSA-TECH] with failure description, proof of purchase and all accessories.
• During the warranty period you will receive a replacement product from reseller [ASSA-TECH] if available. If not available, the product will be repaired.
• For missing accessories such as; manual, software or other items, contact Trust Service Centre http://www.trust.com/service/
• Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
• Exclusions of warranty:
  • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
  • Incompatibility with other hardware/software not defined as minimum system requirements.
  • Accessories such as batteries and fuses.
• In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

*Goods are to be returned at the consumers cost and are to be sent via a postal/carrier service which obtains a signature upon delivery.