Returns - Returned items must be unused and, where applicable, returned with any packaging. As soon as the item or items are returned, a full refund will be issued. Please allow 3 working days for the refund to show on your account as we are not liable for any errors/delays with PayPal. All returns are the responsibility of the customer until received by ourselves, and we strongly advise customers use Recorded Delivery to ensure a signature upon receipt. The cost of returning all items is the responsibility of the customer. Items Dispatched in Error - In the event that an item is dispatched in error through no fault of the customer, you should contact us within 7 days of the date of delivery. We will then provide details of how to proceed with the returrn, and offer the choice (subject to availability) of a replacement item or refund. Faulty Items - 2TUF2TAP makes every effort to ensure all goods are of satisfactory quality. If the item you receive is faulty, you should contact us within 14 days of the date of delivery. We will then provide details of how to proceed with the returrn, and offer the choice (subject to availability) of a replacement item or refund.